Pengu Sweeper Support

Need help exploring the ice? Contact us with a question, bug report, or suggestion.

Email: gotjd9773@naver.com
For technical issues, please include your device model, iOS version, app version, and what happened. Please do not send passwords or payment details.

Frequently Asked Questions

How do I learn the rules?

The tutorial opens on your first launch. You can replay it from Settings > How to Play. Open safe tiles, read the numbers, and use flags to mark suspected hazards.

How do I change music and sound effects?

Open Settings from the home or game screen. Music, Sound Effects, and Haptics have separate switches.

What does Remove Ads include?

Remove Ads is an optional one-time purchase that disables forced interstitial ads. Optional rewarded ads remain available.

How do I restore my purchase?

Use the Apple Account that purchased Remove Ads, then open Settings > Restore Purchases. If restoration fails, check your internet connection and try again.

What happens if no rewarded ad is available?

For Continue, the app offers one free continuation per attempt after you confirm the notice. Optional coin rewards require completing a rewarded ad.

When does Daily Challenge unlock?

Complete Level 15. Each day's puzzle has its own personal best time. Daily puzzles use a global UTC date boundary.

Where is my progress saved?

Progress is stored on your device. Deleting the app may remove that progress. Your Remove Ads purchase is managed separately by Apple and can be restored.